Please note that we (and any other IPTV Provider) do not support newer MAG devices (such as the MAG 424, 424W3). Have you double-checked the server portals we sent you in activation e-mail? If you’re using an Android device/MAG box have you tried logging out then factory resetting your device? If you’re using a MAG box have you tried restarting your device? If you’re using an STB emulator have you tried wiping your app’s cache then restarting your device? If you’re using an STB emulator did you follow the steps in our guide to Setup Android STB Emulator? Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable use Ethernet, if you can.Īre your device’s specs powerful enough to effortlessly handle live HD streaming?
Is your Internet speed at the recommended minimum-16 Mbps 30 Mbps for HD channels-or higher?